THE TECHNOLOGY BEHIND HANDOF
It opens the application. Finds the information. Completes the next step.
And keeps the work moving.
Handof brings the capabilities an administrative task needs into one connected workflow.
COMPUTER USE
Agents interpret page structure and on-screen information to navigate authorized applications, enter information and retrieve results. Browser and desktop workflows support work where a structured interface is unavailable.
DOCUMENT UNDERSTANDING
Read supported referrals, forms and other documents. Extract the information the workflow needs and connect it to the relevant record and source.
VOICE & COMMUNICATION
Streaming voice, interruption handling and shared conversation history connect patient and payer conversations to the next administrative action.
WORKFLOW ORCHESTRATION
Coordinate applications, configured APIs, documents and communication. Keep track of what has happened, what is waiting and what needs a person.
YOUR TEAM STAYS IN CONTROL
Define which actions an agent can take, where approval is needed and when work should return to a person.
We configure workflows around your applications and policies. System compatibility and permitted actions are confirmed during setup.