Find the current status
Read claim and payer information to establish what is outstanding and what has already been done.
DENIALS & A/R
Keep working the claim.
Not the same task list.
AI agents that investigate outstanding claims, collect denial information and prepare follow-up or appeal work so your team can focus on the cases that need judgment.
Talk to us about denials & a/rhandofDenials & A/R agent
AGENT WORKSPACE WORK QUEUE
Denials & A/R
✓Open claim located
✓Denial reason collected
✓Appeal packet prepared
✓Next follow-up scheduled
Every step connected to the case.
Unpaid claims need follow-through.
Another portal check is rarely the whole job. Handof connects the current status, the reason behind it and the next permitted action, carrying the context across each follow-up.
WHAT YOUR AGENTS CAN DO
Take the repeated steps
off your team’s plate.
01
Check outstanding claim status
02
Gather denial reasons and supporting documents
03
Prepare follow-up and appeal packets
04
Track responses and reconcile the next status
HOW IT WORKS
Less repetitive follow-up.
More focus on resolution.
Prepare the next response
Assemble relevant documents and follow-up or appeal material for review.
Follow through
Track the response, update the case and route unresolved questions to your team.
Claim statusDenial investigationAppeal preparationPayer communicationFollow-up queuesA/R reconciliation
A few things
you may be wondering.
Can Handof guarantee reimbursement?
No. Payer decisions and reimbursement depend on the claim and its circumstances. Handof performs the configured administrative work and tracks the resulting status.
How are exceptions handled?
Cases needing information or judgment are routed with the relevant context and next decision, so a reviewer does not have to start over.