Understands the application.
Interprets page structure and accessible elements, with visual reasoning when the workflow needs it.
AI-NATIVE HEALTHCARE ADMINISTRATION
Computer-using
agents for the work
behind care.
Handof takes on patient access and revenue operations as an AI-native service. Our agents work inside your existing systems, handle routine calls and paperwork, and bring the right context to your team when a decision is needed.
REFERRAL AGENTReferral organizedReady for the next step
✓ELIGIBILITY AGENTChecking coverage
PATIENT ACCESS AGENTScheduling follow-upConnected to the patient record
↗Connect the work across your existing healthcare environment.
EHR & practice softwareInsurance & payer portalsVoice & messagingDocuments & formsRevenue systems
ONE CONNECTED AI WORKFORCE
From the first call
to the final payment.
Tell us the work you need handled. Our agents carry out the routine steps, follow up across systems and bring your team the decisions that need a person.
PATIENT ACCESS
Get patients to the right next step.
Coordinate referrals, intake and scheduling. Keep the follow-up moving without asking your team to chase every step.
Explore the solutionhandofPatient access agent
AGENT WORKSPACE WORK QUEUE
Patient access
✓Referral received
✓Patient record matched
✓Missing document requested
✓Scheduling follow-up queued
Every step connected to the case.
COMPUTER-USING AI AGENTS
Your software.
Our agents.
Handof’s agents navigate applications, read records, complete forms and carry work between systems. They combine computer use, document understanding and communication to move the whole task forward.
Explore the technologyPractice workspace
CASE 042
Visit preparation
Referral packet
Payer workspace
ELIGIBILITY CHECK
Coverage information
Member recordMatched
Plan statusActive
Save to case ↗
↖Handof agent
THE INTELLIGENCE TO ACT
A connected execution layer.
For work that crosses systems.
Computer use, language, documents and workflow state come together around the job your team needs done.
Keeps the work moving.
Coordinates the next action across applications, configured APIs, documents and conversations.
Remembers what comes next.
Retains case context, pending actions and follow-up across interruptions, with people involved where needed.
WATCH HANDOF AT WORK
See the work
move forward.
An agent opens a referral, checks coverage, saves the response and prepares the next step—all in one connected case.
ADMINISTRATIVE CALL · EXAMPLE
“I need to reschedule
my appointment.”
Let’s find the next available time
with your care team.
with your care team.
Conversation → next action
VOICE THAT MOVES WORK FORWARD
A call is only
the beginning.
Answer administrative questions, coordinate scheduling and follow up with patients and payers. Handof connects the conversation to the work that needs to happen next.
Meet your voice agentsBUILT AROUND YOUR TEAM
More capacity.
Less repetitive work.
Bring AI into the workflow while keeping your team in control of the decisions that matter.
Give people
their time back.
Let agents handle the searching, re-entry and routine follow-up that fill the working day.
Keep the
work connected.
Carry context between the record, the portal, the document and the conversation.
Bring in people
when it matters.
Route exceptions and required approvals to your team with the information they need.
THE HANDOF SERVICE
Start with the work.
Keep the systems you use.
Handof configures the service around your applications, operating rules and review process—from the first request through follow-up.
Map the workflow.
Define the task, the applications involved and what a completed outcome looks like.
Configure the agent.
Set up authorized access, business rules, required approvals and the handoff to your team.
Review and expand.
Review representative work, monitor exceptions and extend the scope as each workflow is verified.